By Steffen Soulejman Janus,The World Bank

Is your company lacking very important classes from its operational reviews? This step by step advisor exhibits you the way to systematically trap such wisdom and use it to notify selection making, help specialist studying, and scale up successes. The captured lessons--knowledge resources, the significant point wanted for learning--are regularly formatted files that use operational adventure to reply to a particular query or problem. The consultant describes how one can create and use wisdom resources in 5 steps: (1) establish very important classes realized by way of contributors, (2) trap these classes with textual content or multimedia files, (3) ensure their validity, (4) arrange them for dissemination, and (5) use them for sharing, replication, and scaling up. integrated instruments, templates, and checklists assist you accomplish each one step.

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Capturing Solutions for Learning and Scaling Up: Documenting Operational Experiences for Organizational Learning and Knowledge Sharing by Steffen Soulejman Janus,The World Bank


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